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Faculty of Business and Finance
Published Scholarly Output
The impact of TQM practices on learning organisation and customer orientation: a survey of small service organisations in Malaysia
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The impact of TQM practices on learning organisation and customer orientation: a survey of small service organisations in Malaysia
Journal
International Journal of Services, Economics and Management
ISSN
1753-0822
Date Issued
2011
Author(s)
Yueh Sin Ang
Lee Voon Hsien
Teh Hong Piow Faculty of Business and Finance
Boon In Tan
Alain Yee Loong Chong
DOI
10.1504/IJSEM.2011.037178
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Journal Article.png
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Checksum
(MD5):21881560e0c3c9c06b18c6e8fdc11acf
