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The impact of TQM practices on learning organisation and customer orientation: a survey of small service organisations in Malaysia
Journal
International Journal of Services, Economics and Management
ISSN
1753-0822
Date Issued
2011
Author(s)
Yueh Sin Ang
Boon In Tan
Alain Yee Loong Chong
DOI
10.1504/IJSEM.2011.037178
File(s)
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Name
Journal Article.png
Size
17.27 KB
Format
PNG
Checksum
(MD5):85f5e85fa8f8c13d7350540217a227b6
