Perceived overall service quality and customer satisfaction

Journal

International Journal of Bank Marketing

ISSN

0265-2323

Date Issued

2018-06-18

Author(s)

Sedigheh Moghavvemi

Su Teng Lee

Faculty of Accountancy and Management

DOI

10.1108/IJBM-06-2017-0114

File(s)

Name

Journal Article.png

Size

3.11 KB

Format

PNG

Checksum

(MD5):21881560e0c3c9c06b18c6e8fdc11acf