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Developing a humanless convenience store with AI System
Journal
Journal of Physics: Conference Series
ISSN
1742-6588
Date Issued
2021-03-01
Author(s)
F S Low
W L Clifford Lee
DOI
10.1088/1742-6596/1839/1/012002
Abstract
The term artificial intelligence (AI) is no longer a foreign term. It is an ever-growing form of intelligence shown by machine. It is important for retail store owners to adapt to these changes in order to further expand their businesses and profits. For this research study, the focus is primarily based on university students and staff. This system comprises two key parts, namely the Customer’s Application and the Smart Shelf. The Customer’s Application provides a platform for the customers to perform self-checkout through online transactions. The Smart Shelf assists the retail store owners in managing inventory and providing a smooth flow in the business. Within the Smart Shelf, the face recognition helps to provide additional security features and help retail store owners keep track of the number of customers who have successfully registered. The Internet of Things (IoT) allows the retail store owners to monitor and manage their stores without the need to be physically present at the store. The Customer’s Application and the Smart Shelf allow customers to save time as queuing time can be eliminated while embracing a safe and secure shopping experience. This system enables the retail store owners to maximize their profit as it helps in their inventory management and the digitized system will not only save time but will have higher accuracy, minimized mistakes, thus leading to more efficiency. Eventually, they will have the upper hand against their competitors and eliminate the need for additional labour costs.
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