Nathan Darmawan0000-0002-8754-6174Jia Jia SimVeeri ArumugamKim Wai Chow2024-12-262024-12-26201110.1504/IJSEM.2011.037176https://dspace-cris.utar.edu.my/handle/123456789/8276The influence of TQM practices on supply chain collaboration: a proposed model for the service industryjournal-article