Keng-Boon Ooi0000-0002-8723-8219Lee Voon HsienAlain Yee-Loong ChongBinshan Lin2024-11-042024-11-042011-08-11https://www.tandfonline.com/doi/abs/10.1080/09537287.2011.599344https://dspace-cris.utar.edu.my/handle/123456789/6122Does TQM improve employees’ quality of work life? Empirical evidence from Malaysia's manufacturing firmsjournal-article