Weng Hoe LamWeng Siew LamYeoh Hong BengFong Choy YanYeap I-Xin2025-01-082025-01-0820219789811636400978981163641710.1007/978-981-16-3641-7_24https://dspace-cris.utar.edu.my/handle/123456789/10852Evaluation on the Customer Satisfaction in Intercity Bus Transportation Using Analytic Hierarchy Process Modelproceedings-article