Airline e-Ticketing Service: How e-Service Quality and Customer Satisfaction Impacted Purchase Intention

Teck-Chai LauChoon-Ling KwekHoi-Piew Tan2024-11-042024-11-042011-04-01http://dx.doi.org/10.3923/ibm.2011.200.208https://dspace-cris.utar.edu.my/handle/123456789/6196Airline e-Ticketing Service: How e-Service Quality and Customer Satisfaction Impacted Purchase Intentionjournal-article