The Associations Between Service Quality, Corporate Image, Customer Satisfaction, and Loyalty: Evidence From the Malaysian Hotel Industry

Cheng Boon LiatShaheen MansoriCham Tat Huei2024-11-042024-11-042014-02-25http://www.tandfonline.com/doi/abs/10.1080/19368623.2013.796867https://dspace-cris.utar.edu.my/handle/123456789/6078The Associations Between Service Quality, Corporate Image, Customer Satisfaction, and Loyalty: Evidence From the Malaysian Hotel Industryjournal-article