Amos Junke LauGarry Wei-Han Tan0000-0003-0649-9183Loh Xiu Ming0000-0001-7283-0300Leong Lai Ying0000-0002-8723-8219Lee Voon HsienKeng-Boon Ooi2024-10-212024-10-212021-06https://doi.org/10.1016/j.mlwa.2021.100034https://dspace-cris.utar.edu.my/handle/123456789/3930On the way: Hailing a taxi with a smartphone? A hybrid SEM-neural network approachjournal-article