Integrating TQM and HRM to achieve a higher knowledge sharing in Malaysian service firms: an SEM approach

Keng Boon OoiVeeri Arumugam0000-0002-8723-8219Lee Voon HsienJanet Lew Sian Wooi2024-12-272024-12-27201210.1504/IJSEM.2012.048618https://dspace-cris.utar.edu.my/handle/123456789/8610Integrating TQM and HRM to achieve a higher knowledge sharing in Malaysian service firms: an SEM approachjournal-article